INTRODUCTION / Forums / Support / Download Error

This topic contains 2 replies, has 2 voices, and was last updated by Avatar of FontArk-editor FontArk-editor 1 month, 2 weeks ago.

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  • #6690
    Avatar of linfessier
    linfessier
    Participant

    Hi my files won’t download, it just says cannot be found. Also when it was downloading before the ” and the ‘ characters weren’t working.

    #6691
    Avatar of FontArk-editor
    FontArk-editor
    Keymaster

    Hi, we’re checking it up
    Will get back at you ASAP!

    #6692
    Avatar of FontArk-editor
    FontArk-editor
    Keymaster

    Ok, for some reason, probably too many overlaps (still under investigation) it takes longer than normal for the font generation engine to generate your font. The temporary solution is simple though… after you click “Generate font” please wait about 30sec before clicking the “Download font” button, this will let enough time for the engine to generate the font and than for you to download it.
    If you can reduce overlaps in you characters it will help too.

    Please report if it is working for you…

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