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This topic contains 26 replies, has 12 voices, and was last updated by  lgilbe11 3 years, 2 months ago.

  • Author
    Posts
  • #5979
     ingridstrauhs 
    Participant

    Hey guys, I saved my project for editing it later, but now when I try to open it I see the following message: “(011) Currently we are not able to load the project. Please try later”.
    Can you help me, please?

  • #5980
     FontArk-editor 
    Keymaster

    Hi there

    What’s the name of your project? we’ll check it out

  • #5982
     FontArk-editor 
    Keymaster

    Hi

    We’ve checked your project and it seems that there was an un-identified glyph in it, must be some character you added manually.
    We removed this character and you should now be able to open your project!

    If you can please tell us what was that glyph Unicode value, we will then try to find the problem with it
    Thanks

  • #5983
     ingridstrauhs 
    Participant

    The glyph Unicode value was U+0040 (@). I can open my project now, thank you!

  • #5984
     FontArk-editor 
    Keymaster

    Cool

    It seems that we found the problem causing this bug…
    When adding a new glyph manually (@ for example) you can type it’s Unicode value in one of two options:
    1. U+0040
    2. 0x40
    Any other way to write the value (U+40 U+040 x40). may result with an undefined glyph, and prevent the project from loading.

    We’re adding a fix to this issue, Thanks!

  • #6636
     FontAlpha 
    Participant

    Please Help..! My saved file won’t load up! It stuck at “51/110 y”.. I’m almost done designing the fonts.. project name ” Cyrillic English Ark”

  • #6638
     FontArk-editor 
    Keymaster

    @fontalpha your project is fixed, you can now load it again.
    The z glyph was reset.

    Please create backups (save as) frequently during your work!

  • #6679
     Aaron 
    Participant

    Hiya,
    I saved my project for later and tried to open it and its displaying the 011 error code, can you help?

  • #6680
     FontArk-editor 
    Keymaster

    Yes, what’s your project’s name?

  • #6681
     Aaron 
    Participant

    LGBT_Font

  • #6682
     FontArk-editor 
    Keymaster

    OK, I think that the problem is with the project’s name, the “_” might cause a problem when trying to load the project.
    Please open a new project, and save it as LGBT-font (use – instead of _)
    Tell me when you’ve done it and I’ll insert the content of the other one into the new one, and we’ll see if it’ll work.

  • #6683
     FontArk-editor 
    Keymaster

    Well, I have found the bug somewhere else and fixed it. Please try to reload the original LGBT_Font and report if it is loading fine or not.

  • #7273
     pattti 
    Participant

    hi! my project won’t load and is stuck at (4/94) whenever i try to open it. please help, this project is due on monday! thank you.
    file name is belmonte_official_font

  • #7274
     FontArk-editor 
    Keymaster

    Hi pattti, sorry for the trouble.
    Please try to load your project again, I have cleared letter 4.
    Please load it in a fresh browser session, and let me know if it’s fixed…

  • #7275
     pattti 
    Participant

    yes, it’s working now. thank you!

  • #7276
     FontArk-editor 
    Keymaster

    You’re welcome!

    Please save copies along the way as frequently as needed (use the Save-as option) so you can go back to a previous version without losing too much work or wait for rescue.

  • #7277
     pattti 
    Participant

    hi, sorry, it happened again to the same project, it won’t open after 4.

  • #7278
     FontArk-editor 
    Keymaster

    OK, load it again in a new browser, Create a new version (Save-as) and continue working.
    If it happens again you could load the fixed file.

  • #7289
     Lari9599 
    Participant

    HI!
    My project won’t load and it stuck at (19/111) whenever i try to open it. Please help me! thank you. I need it for today please. thank you, hope your answer.
    the project name is Roundtric

  • #7302
     the_pear_bear 
    Participant

    Hi! My project is failing to load past 52/94 whenever I try to open it. The project name is Runes1
    Hope you can help, thank you!

  • #7320
     miraval@sbcglobal.net 
    Participant

    I almost finished my font, but now have a problem loading. I didn’t like my asterisk design, so I erased it, saved the font and left the website for a while. Now my font won’t load past character #72/94, I believe that is the asterisk. The Unicode number for asterisk is U+002A. The font name is POSSIBLE1ctext.Can you help me? Thank you very much.

    • #7321
       FontArk-editor 
      Keymaster

      Hi miraval,
      I have cleared your #72 glyph, try loading it now.

  • #7338
     L-TDrake 
    Participant

    Hi, i can’t open my Font since Yesterday, it just load and never open

  • #7341
     emmarwn 
    Participant

    Hey I’m having a 011 error pop up and I was wondering if there is a way to fix it? It started after I closed it to fix a glitch.

    • #7342
       emmarwn 
      Participant

      The project name is An_attempt

  • #7358
     Reivaj 
    Participant

    Hi, my work is loading on 79/94, I think the problem is the : or the;. If you could help me please

  • #7411
     lgilbe11 
    Participant

    Hello, I saved my project for editing it later, but now when I try to open it I see the following message: “(011) Currently we are not able to load the project. Please try later”. Can you help me, please? It is currently called ‘Robot-ier’

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